Relax - We are really good at this...
We, at THE BOOK COMPANY, value the trust you've placed in us with your order. Here are a few things you should know about our shipping process that will save you a lot of time, stress and worry ...
- Blank books do not ship from our Florida warehouse. All blank book orders ship directly from hundreds of book publishers' warehouses throughout the United States and Canada.
- In many cases it takes from one day to several days before we receive your order's tracking information from the specific warehouse, depending upon that warehouse's system and organization.
- Despite the delay in providing tracking information, we ask that you remain confident that BOOK COMPANY orders are treated as First-Priority from all of our warehouses and that your order will ship and deliver as you requested.
Please provide a Contact Name and E-mail Address for order tracking information.
- Customized Books are shipped FOB: Delray Beach, Florida 33445, unless otherwise specified.
- Customized Books can be shipped on 3rd party freight accounts.
- Blank Books ship directly from various publisher warehouses. Please inquire for FOB location.
- Blank Book freight costs will be added to your invoice. We cannot bill 3rd party accounts for Blank Book orders.
- Blank Book orders are not available for shipment to Canada. All book orders to Canada must be customized.
Rush service is available based on product availability and production schedule.
- Orders requiring faster than normal production time will
incur a Rush Charge of $75 (v).
- Rush Orders may require expedited freight service.
- Orders shipping outside of the continental United States
are not available for Rush Service.
RETURNS - All sales (customized books, blank books, sample books)